Our Mission

To enrich lives in our community through meaningful human connection by providing compassionate, personalized companionship and therapeutic support that promotes dignity, independence, emotional wellbeing, and quality of life for people of all ages.

Our Vision

To become the most trusted companion support service throughout St. Thomas, London, Elgin County, and surrounding communities by providing compassionate care that strengthens individuals, families, and communities.

Our Core Values

Compassion

Every interaction begins with kindness, empathy, and genuine care.

Connection

Meaningful relationships improve quality of life.

Dignity

Every individual deserves respect, patience, and understanding.

Independence

Supporting people to remain active, engaged, and connected.

Inclusion

Heartside welcomes individuals of all ages, abilities, cultures, identities, and backgrounds.

Integrity

Providing dependable, trustworthy, confidential, and professional support.